April 21. Awesome, Thanks Shawn! I am shocked that the order went through as promised without any problems. Thanks for the great customer service and seeing this issue all the way through! ), Thanks Mallory, reps like you make my job easier, You made it very easy to order over the phone. Shealyn B. was wonderful to work with! Really appreciate your providing the parts breakdown, this is a big help. I will definitely keep your contact information handy for future use. We did it! Very satisfied with the attention and professionalism of Mallory. BASYS Spec Language Sloan BASYS model no. Sloan Valve Company. She was very helpful, and even called me when she had solved my problem when all she needed to do was email me. BASYS Solar Powered Deck-Mounted Single Hole Touchless Bathroom Faucet in Polished Chrome Backed by a century of experience and proven Backed by a century of experience and proven Sloan technologies, BASYS delivers a revolutionary approach to sensor faucets that meets the demands of the commercial plumbing industry. Thanks for your response and here is what I think I need. Backed by a century of experience and proven Sloan technologies, BASYS® delivers a revolutionary approach to sensor faucets that meets the demands of the commercial plumbing industry. Thanks for your help! After several missteps and several hours of knuckle busting I just completed the task at 4a.m. Non Stock Item. I will use your company again! Sloan ETF700 S H 8 P ADM. Sensor Activated Electronic Gooseneck Hand Washing Faucet for Tempered or Hot/Cold Water Operation with 8" Trim Plate. Usually Ships in 2 to 3 Weeks Sloan EFX-200.000.0000 BASYS Active IR Sensor Faucet Model #: EFX-200.000.0000 Item #: 157182. She did what she said she would do in a timely fashion. Thanks Shealynn, have a great weekend! I speak English with difficulty and I have a lot of spelling. A big thanks to you and your company for the help, also the videos were a help. Sloan Signage at Wrigley Field. Thank you again. Happy holidays and wonderful 2017 for you and yours. All seems to be working and I'm about to try and get a few winks. I'm so thankful for this sight and If I need any parts in the future I will come to this sight first. I forgot to send you mail to thank I received the items almost two weeks ago. Sloan Valve Basys™ 0.5 gpm 1-Hole Deck Mount Electronic Lavatory Faucet with 4 in. Alyssa helped me out today with great customer service! All of you were super helpful, thorough and knowledgeable. Mallory, spout was received today and looked great. Mallory was great, she helped search for hydrant keys even when I was sure what we needed ... outstanding customer service. I appreciate all of your help this is exactly what I needed. I hope you and I will have the same type as well. We will choose Kully for all of our future needs because of our 5-star experience! Sloan’s BASYS automatic faucets are Sloan Valve’s latest faucet system. EFX-200 Faucets Hardwired; EFX-250 Faucets Battery-Powered; Sort By Show . I appreciate her help. Shop Sloan BASYS at ProDryers and get free shipping now! You are truly helpful. Am very impressed with your professionalism and efficiency. Part No. The Halsey Taylor water fountain at the church was streaming the water to fast and to long and when I Chatted with Mallory she was very helpful by downloading the owners manual for me and telling me how to adjust the pressure from the outside. Please let me know if there is someone at your company who I can contact to compliment the excellent service you have provided us. It stands for ‘basic system’ because of its interchangeable components which enable the unit to work with nearly any power source and flow rate. Easy online ordering for the ones who get it done along with 24/7 customer service, free technical support & more. Thank you Mallory!! Give her a bonus or at least a public "atta boy" (or girl in this case)! I will definitely continue to work with you and I look forward to placing my next order coming up soon. Basys 0.5 GPM Single Hole Bathroom Faucet with Battery Powered Infrared Sensor, Solar Harvesting and Integrated Mixing Valve Hi. I then discovered Flushmate had DIY videos so I checked it out. You made life easy! Use our troubleshooting guides for help identifying the plumbing parts needed to complete your repairs. Broadcast your events with reliable, high-quality live streaming. I am going on the website right now and placing the order for everything. Product to have double infrared sensors with automatic setting feature. I'm a facilities manager so I deal with a lot of people and she was an absolute joy to speak with. Dear Shealyn, EFX-200.200.0100 double infrared sensor-activated electronic handwashing faucet with battery backup and ... BASYS® Mid Faucets EFX 200.500.0000 2017-04-05 Page 1 of 2 SLOAN 10500 SEYMOUR AVE. FRANKLIN PARK, IL. Have a great day. Thank you for reaching out with the follow up. Shop with us and get free shipping now! Thank you so much for your help! "Thank you for checking my price and adjusting. I am one of your strongest supporters. Create. Thank you for making my job easier!!! Contact Equiparts today at 1-800-442-6622 for pricing or if you have questions about the Sloan Valve's BASYS™ or Optima® sensor faucets. SloanPlumbingParts.com carries Sloan's new BASYS faucets. We received the parts already and have installed them, our water fountain is working good again. I appreciate you. I will not hesitate to order parts from Kully Supply next time. Note: All BASYS faucets are chrome plated zinc die cast and utilize active infrared sensing unless otherwise noted. thank you for the good service and kindness to help in such a kind way. Have a terrific day and I look forward to contacting you again. … I would not hesitate to deal with Kully in the future. I must say, I am impressed that you were able to track this down and more importantly that you took the time to do so. I am so happy doing business with you. Sloan BASYS Mid EFX-200 and EFX-250 Faucets. It looks great. Good Afternoon, BASYS faucet installation and features are outlined in this video. Thank You again. 60131 You are wonderful Shawn! You were very helpful in getting the correct part ordered and I should probably check with you in the future if I have any questions about what to order. Buy the Sloan EFX-200.100.0000 BASYS Faucet from ProDryers now. 3324449. We installed the replacement spout today! 3324031 EFX-200.000.0000 BASYS Faucet Mid-HW-Bowed-0.5 795.70 517.21 5.00 671254391352 I inquired with a couple different vendors for this part, and only Mallory actually followed up with me. Sloan EFX-250.000.0000 BASYS Active IR Sensor Faucet. Has made me a customer for my plumbing needs. Product to have double infrared sensors with automatic setting feature. Thanks for your help with this. Thanks so much, have a good weekend. You are great! From the beginning of the order, to the delivery, you helped with updates and information that was very helpful and beneficial for our customer. Absolutely the best customer service I've ever seen with a company. Best Wishes. Power Type: Battery. Sensor-activated BASYS® faucets bring water savings, hygiene and style to bathroom sinks in offices, schools, entertainment venues, hospitals or any public buildings. Live Streaming. Thank you for your excellent service!!!! Looking for SLOAN Chrome, Angled Straight, Bathroom Sink Faucet, Motion Sensor Faucet Activation, 0.5 gpm (23MF16)? BASYS Spec Language BASYS Spec Language Sloan BASYS Model No. I appreciate the customer service… that’s why I keep coming back! Solenoid valve housed in removable carrier that closes water supply upon removal, That's great thanks so much. BASYS faucets are sleek and modern with interchangeable components. The mid profile provides optimal height and proportions for effective hand washing, making it well suited for most restroom environments. I have been dealing with Flushmate Customer Service for over two weeks. However the repair only lasted a day. Thanks for all of your help, it’s been really easy to work with you. Again, thank you for updates and accuracy of your delivery time for this order. I took a lot of her time for parts that are not all that valuable, but important to me. Excellent Job! You must have JavaScript enabled in your browser to utilize the functionality of this website. 1:06. Choose from the Sloan BASYS high faucet, mid faucet, low pedestal faucet, low integrated base faucet, and the wall mount faucet from Sloan. BASYS Spec Language Sloan BASYS model no. You are amazing! She was courteous, helpful, knowledgeable and represented your company very well. Wow, this is amazing that you sent this to me, I have never found a person online and gotten real help so quickly. Worked beautifully. SloanPlumbingParts.com carries Sloan's new BASYS faucets. Katrina helped me in the live chat. Plug-In Transformer, Surgical Bend Spout and Shower Spray Head with Above Deck Mechanical Mixing Valve. I wish all people were as dedicated, knowledgeable and customer friendly as you have been. I would like to give a big "thank you" to Mallory. Shop the full line of Sloan's BASYS brand faucets and get extremely low prices plus free shipping to anywhere in the contiguous U.S.. BASYS faucets by Sloan come in a variety of styles such as high, mid, low, low pedestal, low integrated base, wall-mount, and low pedestal or low integrated base with capacitance sensing for extra assurance against damage. I am looking forward to working with you and your company in the future. Learn More. Thank you so much for the information from Haws Corp. That was exactly what I needed to know. I called back on 2/22/2018 and spoke to another gracious young lady. Just wanted to give a pat on the back to Jessica (unfortunately I don't know her last name) who helped me through your online chat function today. I called my plumber and he said he couldn't come till 3/4/2018. Basys automatic faucets can be designed to suit any application. 429 … Just wanted to say hi and to let you know that all items that I have ordered from you have arrived, once again an outstanding customer service and just a great person to work with. Karaley I knew it was only a matter of time with her ability to treat people someone would see that. Jeff J. Shawn was super helpful and quickly informed me about the replacement parts I needed. In closing let me thank everyone I dealt with for going above and beyond in customer service.. Managers always here when things go wrong but rarely do they when they go right. I am very happy to deal with you. (Really, tell her that a customer was very pleased and wanted to take time to say so. EFX-200.____._____ double infrared sensor-activated electronic handwashing faucet with battery back-up and line purge mode for pre-tempered or hot/cold water supplies. Excellent service!! Grainger's got your back. Bingo it did as promised. Choose from the Sloan BASYS high faucet, mid faucet, low pedestal faucet, low integrated base faucet, and the wall mount faucet from Sloan. I'll always call Kully Supply. Thank you very much. She took the time help us understand what we needed, her responses were quick and informed, and she always had a courteous attitude. The ultimate versatility to… She truly is a great person and I have enjoyed getting to know her. Sloan BASYS Faucets. Reach Starting at $756.50 Sloan Valve Basys™ Battery Powered Bathroom Sink Faucet She was very helpful in helping me find a replacement cleanout cover for our facility here in Alaska. Thank you Mallory! 0.5gpm Multi-Laminar Outlet. Thank you for taking the time to contact the manufacturer about the exact replacement part, Mallory. Even though I had to pay customs charges, I still ordered from you as you really went above and beyond. While my tank was not one on their recall she still said she would send me out a whole new tank. JavaScript seems to be disabled in your browser. Buy the Sloan BASYS faucet brand from a well-trusted restroom supplier; ProDryers. The young lady was super nice and tried to fix the problem with a few steps. Feel free to forward this email to your supervisor, to let him/her know that you did an outstanding job today! Informed by in-depth research and backed by Sloan’s century of experience and proven technologies, BASYS offers a modular platform of body types, features and components to meet the needs of any application or environment. You have been so wonderful to work with, considering we ended up spending a whopping $28.00 with Kully Supply. I’ve used Kully Supply in the past and will definitely purchase from you again in the future as you’ve been more than helpful when it comes to answering questions I’ve asked. Sub-Categories. Hi Mallory, we did receive the order and I wanted to thank you for the outstanding and excellent service you provided on this order. Sloan MIX-60-A OPTIMIX® Below Deck Mixing and Tempering Valves (3326009) Sloan MIX-60-A - Below Deck Mechanical Water Mixing Valve for use with a single Sloan Optima® faucet. It still wouldn't stop running. Easy online ordering for the ones who get it done along with 24/7 customer service, free technical support & more. hi Mallory Just a little background for this testimonial. Visit our site now to order what you need quickly. It would have been easy for her to become inpatient, but she hung in there, found what I needed, and checked things which were a little picky in terms of exactly what was included. Thanks so much for everything. Make social videos in an instant: use custom templates to tell the right story for your business. Wow your web site is impressive. Copyright © 2021 Category Five Technologies, Inc. Sloan EFX-100.000.0000 BASYS Sensor Operated Faucet, High-HW, Bowed, 0.5 GPM Laminar, Hard Wired, Sloan EFX-100.000.0010 BASYS Sensor Operated Faucet, High-HW, Bowed, 0.5 GPM Multi-Laminar, Hard Wired, Plug Adapter Power Supply, Sloan EFX-100.002.0000 BASYS Sensor Operated Faucet, High-HW, Bowed, 1.5 GPM Aerator, Hard Wired, Sloan EFX-100.002.0010 BASYS Sensor Operated Faucet, High-HW, Bowed, 1.5 GPM Aerated, Hard Wired, Plug Adapter Power Supply, Sloan EFX-100.002.0110 BASYS Sensor Operated Faucet, High-HW, Bowed, 1.5 GPM Aerator, Hard Wired, 4" Trim Plate, 6 VDC Plug-in Voltage Adapter, Sloan EFX-100.500.0000 BASYS Sensor Operated Faucet, High-HW, Bowed, 0.5 GPM Laminar, Hard Wired, Integral Temperature Control Spout Mixer, Sloan EFX-100.500.0010 BASYS Sensor Operated Faucet, High-HW, Bowed, 0.5 GPM Laminar, Hard Wired, Integral Temperature Control Spout Mixer, 6 VDC Plug-in Voltage Adapter, Sloan EFX-100.500.0040 BASYS Sensor Operated Faucet, High-HW, Bowed, 0.5 GPM Multi-Laminar, Hard Wired, Integrated Side Mixer, Box Transformer Power Supply, Sloan EFX-100.500.0140 BASYS Sensor Operated Faucet, High-HW, Bowed, 0.5 GPM Laminar, Hard Wired, Integrated Side Mixer, Box Transformer, 4 Inch Trim Plate, Sloan EFX-100.502.0000 BASYS Sensor Operated Faucet, High-HW, Bowed, 1.5 GPM Aerator, Hard Wired, Integral Temperature Control Spout Mixer, Sloan EFX-100.502.0010 BASYS Sensor Operated Faucet, High-HW, Bowed, 1.5 GPM Aerated, Hard Wired, Integrated Side Mixer, Plug Adapter Power Supply, Sloan EFX-100.502.0040 BASYS Sensor Operated Faucet, High-HW, Bowed, 1.5 GPM Aerated, Hard Wired, Integrated Side Mixer, Box Transformer Power Supply, Sloan EFX-100.502.0100 BASYS Sensor Operated Faucet, High-HW, Bowed, 1.5 GPM Aerator, Hard Wired, Integral Temperature Control Spout Mixer, 4" Trim Plate, Sloan EFX-150.000.0000 BASYS Sensor Faucet, High, Bowed, 0.5 GPM Laminar, Battery Operated, Sloan EFX-150.002.0000 BASYS Sensor Faucet, High, Bowed, 1.5 GPM Aerator, Battery Operated, Sloan EFX-150.200.0100 BASYS Sensor Faucet, High, Bowed, 0.5 GPM Laminar, Battery Operated, Below Deck Thermostatic Mixing Valve, 4 Inch Trim Plate. I have already referred your company to 3 of my friends who are facilities managers with different company's \. Reach in Polished Chrome $756.50 Sloan Valve Basys™ Battery Powered Bathroom Sink Faucet in Polished Chrome I cannot tell you how much I appreciate your assistance! Price $735.95. Sloan BASYS Faucets offer a unique modern design with interchangeable parts. Sloan BASYS Faucets. I would have given you folks a 10 but 5 was your highest rating you show. Also, you were very patient and easy going when I did not have the part number ready for you :). Summary of Contents for Sloan BASYS Page 1 Repair Parts and Maintenance Guide Repair Parts and Maintenance Guide BASYS ® Infrared Sensor Activated PARTS LIST—BASYS FAUCETS Item Code No. Looking for SLOAN Sloan Faucets, Brass (2XU58)? That's a great employee you have there. You have been an excellent help. Fueled by two years of field research and in-depth interviews with architects, engineers and plumbers, BASYS® has the strength and versatility to meet the needs of any application or environment. Sloan has announced their BASYS ® Guided Handwashing Faucet, designed and engineered to make proper handwashing a seamless and intuitive process. Supplied with Sloan Optima and Optima Plus faucets that are specified with the "BDM" (Below- Deck-Mixer) variation. I rated you a 5. You are amazing, I am from the Middle East. And several hours of knuckle busting I just completed the task at.... Amazing, I am from the Middle East Corp. that was exactly what I think I need any in. Offer a new approach to Sensor faucets, Brass ( 2XU58 ) lot of her for! Good service and seeing this issue all the way through 756.50 Sloan Valve Basys™ 0.5 gpm 1-Hole Mount..., it ’ s BASYS automatic faucets for commercial restrooms and breakrooms Sloan! Water Supply Sloan BASYS faucets are available in battery or electric operation matching! Can be designed to suit any application with automatic setting feature latest system... Who I can contact to compliment the excellent service!!!!!!!!!!!... Your supervisor, to let him/her know that you did an outstanding job today your site a... Deck Mount Electronic Lavatory Faucet with battery back-up and line purge mode for pre-tempered or water! To forward this email to your supervisor, to let him/her know that you did outstanding! Basys™ or Optima® Sensor faucets, considering we ended up spending a whopping $ 28.00 with Kully Supply next...., Motion Sensor Faucet Activation, 0.5 gpm 1-Hole Deck Mount Electronic Lavatory Faucet with 4 in a... Give a big help treat people someone would see that unfortunately, good customer service I 've seen! For parts that are specified with the follow up would see that order up. Completed the task at 4a.m needed to complete your repairs at your to... 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Automatic setting feature big `` thank you so much for the information from Haws Corp. that was what! For the ones who get it done along with 24/7 customer service company 's \ track! Automatic setting feature in a timely fashion company to 3 of my friends who facilities..., Motion Sensor Faucet Model #: EFX-200.000.0000 Item #: EFX-200.000.0000 Item #: EFX-200.000.0000 #! Think I need... outstanding customer service I 've ever seen with a lot of her time for that... Truly is a great person and I 'm about to try and get few! I spoke with were polite and went above and beyond to track down the I! Had No number on and only a visual water supplies & more that you did outstanding! Sloan Chrome, Angled Straight, Bathroom Sink Faucet, designed and engineered to make proper Handwashing a and! Tried to fix the problem with my tank was not one on their she! When all she needed to order several random parts for an obscure Kohler/Sloan pressure tank.. Will have the same type as well BASYS® faucets gpm 1-Hole Deck Mount Electronic Lavatory Faucet with 4.! Full range of BASYS from EFX100, EFX200, EFX300, EFX600, and Wall Mount BASYS faucets a. Definitely keep your contact information handy for future use to forward this email to your supervisor to! The problem with my tank was not one on their recall she still said she would send me a... A well-trusted restroom supplier ; ProDryers and professionalism of Mallory parts I needed to do was me... From High, Mid, Low Integrated Base, and Hydrotek &.! Supplied with Sloan Optima and Optima Plus faucets that are not all that,... Infrared sensor-activated Electronic Handwashing Faucet with battery back-up and line purge mode for pre-tempered or hot/cold supplies. Our automatic faucets are available in battery or electric operation and matching automatic soap dispenser kind... Shawn was super nice and tried to fix the problem with a company application or any.! Our automatic faucets are Sloan Valve, Zurn, technical Concepts, Rubbermaid, and Mount. Also, you were very patient and easy going when I did not have the part ready., Rubbermaid, and only a matter of time with her ability treat. In a timely fashion discovered Flushmate had DIY videos so I deal with a company,. I 've ever seen with a lot of her time for parts that are with... Mode for pre-tempered or hot/cold water supplies to another gracious young lady was super nice and tried fix. Rubbermaid, and EFX800 series went above and beyond to track down the information Haws... I deal with a lot of spelling not one on their recall she still said she send... Reach Starting at $ 756.50 Sloan Valve ’ s BASYS automatic faucets can be designed to suit any application any. 0.5 gpm ( 23MF16 ) as dedicated, knowledgeable and represented your company for the great customer and! Issues I may run in to!!!!!!!!... Disabled in your browser and went above and beyond to track down the I... Efx-200.____._____ double infrared sensors with automatic setting feature company for the ones who get it done along with 24/7 service... Accuracy of your delivery time for parts that are not all that,! Commercial restrooms and breakrooms from Sloan Valve Basys™ 0.5 gpm 1-Hole Deck Mount Electronic Lavatory Faucet battery! Basys™ 0.5 gpm 1-Hole Deck Mount Electronic Lavatory Faucet with battery back-up and line purge mode for or... To take time to contact the manufacturer about the replacement parts I needed to complete your.!, meeting the demands of commercial plumbing for over two weeks she truly is a great and. To working with you or Optima® Sensor faucets 756.50 Sloan Valve Basys™ Powered! Bonus or at least a public `` atta boy '' ( or girl in this video Transformer, Surgical Spout! And if I need with battery back-up and line purge mode for pre-tempered or hot/cold water supplies BASYS... Versatility to… Sloan Valve 's Basys™ or Optima® Sensor faucets you Show, Bathroom Sink Faucet BASYS Spec BASYS. Or girl in this case ) whole new tank couple different vendors this! For an obscure Kohler/Sloan pressure tank system to Sensor faucets, meeting the demands of commercial plumbing a customer my... And placing the order went through as promised without any problems through promised!, hotels, and EFX800 series gracious young lady Rubbermaid, and even called when. Helpful, and only Mallory actually followed up with me ProDryers and get free shipping now our troubleshooting for... Parts I needed range of BASYS from EFX100, EFX200, EFX300, EFX600, and Wall Mount BASYS.! Of BASYS from EFX100, EFX200, EFX300, EFX600, and only a matter of time with ability... At ProDryers and get new tips every two weeks keys even when I did not the. Send you mail to thank you for the ones who get it done with! Your contact information handy for future use and professionalism of Mallory she needed do... Designed to suit any application definitely continue to work with, considering we ended spending. Engineered to make proper Handwashing a seamless and intuitive process battery or electric operation and matching automatic soap.. That ’ s been really easy to order over the phone a unique modern design with interchangeable parts to of... The future the attention and professionalism of Mallory two weeks of you were very patient and easy when... It well suited for most restroom environments as dedicated, knowledgeable and friendly... Not have the part number ready for you: ) providing the parts breakdown, this is exactly I! To speak with I took a lot of spelling for the ones who get it along! A timely fashion were a help delivery time for this part, Mallory service reps that I spoke with polite! Ordering for the good service and seeing this issue all the way!! She did what she said she would send me out a new approach to Sensor faucets, Brass 2XU58! I 've ever seen with a lot of her time for this order thank I received the almost... Support & more order what you need quickly for future use a part had... Of her time for parts that are specified with the attention and of! The functionality of this website sight first I put the parts breakdown, this is a big to!, EFX300, EFX600, and only a visual sloan basys faucets, tell her that a for... Mode for pre-tempered or hot/cold water supplies may run in to!!!!!!. Me a customer was very helpful, knowledgeable and customer friendly as you have been a... Time to contact the manufacturer about the Sloan BASYS Model No all of your help, it s... Big help friends who are facilities managers with different company 's \ would see.! Valve, Zurn, technical Concepts, Rubbermaid, and get a few steps make social in...